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System Hosting
Bourque Logistics maintains two independent and totally redundant data
sites located 27 miles apart for redundancy live disaster recovery.
This redundant architecture provides fail-safe performance should a
client’s application or database become unavailable due to
communication or hardware issues.
Each site maintains a full complement of application,
database, and email servers that provide duplicate capacity. Server
file structures are “clustered” to maintain real-time duplication of
inbound and outbound data files, update scripts, and any other system
support files. Database servers at each site use Microsoft® SQL Server
technology and are synchronized in real-time providing a virtual
database for our clients.
A dedicated T-1 Line provided by SBC ensures
high-capacity, real-time communications between The Woodlands and Sungard
site. For frame relay customers, access to both data centers is
provided via dual frame ports for optimum communications and system
redundancy.
At the client’s option, its hosted databases, module
applications, and raw data files are replicated real-time at an
alternate location to provide additional insurance against downtime due
to primary data center disaster or unavailability. This secondary
system, run as a “hot-site”, can be brought online within hours. The
Sungard site is a fully staffed “co-location” site that provides full
back-up capabilities with consistent power supplied by backup comprised
of battery systems and diesel generators.
An SBC supplied dual-circuit line provides client connections to both
The Woodlands and Sungard data centers. Bourque Logistics works with individual
clients to implement custom network-to-network security configurations
to meet the clients’ requirements.
Redundancy Test and Disaster Recovery Planning
For all its clients, Bourque Logistics recommends the development of a
plan, customized to each client and its interfaces, to recover from
unavailability of one of Bourque Logistics data centers. The Bourque Logistics Disaster Recovery
Plan, developed over a two-week period, provides:
- Documentation of system
interfaces
- Definition of alternate
IP address schema
- Alternate ftp setup for
file transfer recovery
- Definition of personnel
involved in the recovery and contact information
- Step-by-step recovery
process
- Step-by-step drill
process
Bourque Logistics will work with its hosted client to develop the
Disaster Recovery Plan, then plan and execute a drill to test the
effectiveness of the plan. A copy of the boilerplate plan can be
provided to the prospective client.
Contact us at sales@railtrac.com
or 281-362-1513.
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