| RAILTRAC®
Expediting Service
BDS’ expert logistics team keeps your rail shipments moving.
Using
RAILTRAC® software, our team of logistics specialists works
closely with our customers, their suppliers, and carriers to closely
monitor and expedite railcar movements. We resolve problem shipments
immediately and keep our customers informed daily. Our proactive
monitoring approach reduces the number of service interruptions,
keeps railcars moving and improves fleet utilization.
Client satisfaction is the key to our continued success. To ensure
customer satisfaction levels remain high, we employ industry professionals
with expert knowledge of:
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Railroad traffic patterns in the US, Canada and Mexico.
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Interchange points between carriers.
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Regional transportation issues and bottlenecks.
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Traffic conditions and an understanding of seasonal factors and
service levels.
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Service outage alternatives.
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Diversion methodologies.
- Transloading
operations.
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Railroad CSR personnel, with established relationships.
Whatever
the fleet size or unique service requirements, our comprehensive
RAILTRAC® Expediting Service will:
-
Improve fleet utilization with reduced fleet cycle times.
- Eliminate
labor intensive staffing requirements.
- Improve
rail service by leveraging established relationships with railroad
CSRs.
- Reduce
shipment transit times.
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Ensure on-time delivery to customers and maintain levels of empties
to plant.
- Provide
seamless transition during staffing changes.
- Maintain
vital RAILTRAC® data points such as routes, consignee, and
railcar profiles.
BDS
rail shipment expediting service reduces customer involvement in
the day-to-day details of tacking and tracing rail shipments, yet
our customers stay informed, having more time to focus on other
responsibilities. Daily we:
- Identify
and tend to jeopardized and priority shipments and advise our
clients.
- Update
shipment comment data to keep CSRs and logistics departments informed
of accurate and timely shipment records.
- Monitor
and advise of excessive hold time at customers.
- Identify
and correct missing or invalid bill of lading data.
- Communicate
with railroads to resolve all service issues.
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Work with railroads to expedite “hot” shipments, opening
logs when necessary.
-
Follow up with railroads on open logs.
- Maintain
RAILTRAC® data for accurate and real-time reporting.
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Ensure proper processing and recording of re-bills, loaded and
empty diversions, truck transloading, shopping, lease contracts,
BOL exceptions and more.
For
more information contact Stacy Stavinoha at stacys@railtrac.com
or 281-362-3850.
RAILTRAC® Railcar
Expediting Service PDF
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