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RAILTRAC® Expediting Service
BDS’ expert
logistics team keeps your rail shipments moving.
Using RAILTRAC® software,
our team of logistics specialists works closely with our customers,
their suppliers, and carriers to closely monitor and expedite railcar
movements. We resolve problem shipments immediately and keep our customers
informed daily. Our proactive monitoring approach reduces the number of
service interruptions, keeps railcars moving and improves fleet
utilization.
Client satisfaction is the key to our continued success. To ensure
customer satisfaction levels remain high, we employ industry
professionals with expert knowledge of:
- Railroad traffic
patterns in the US, Canada and Mexico.
- Interchange points
between carriers.
- Regional transportation
issues and bottlenecks.
- Traffic conditions and
an understanding of seasonal factors and service levels.
- Service outage
alternatives.
- Diversion
methodologies.
- Transloading
operations.
- Railroad CSR personnel,
with established relationships.
Whatever the fleet size or unique service requirements,
our comprehensive RAILTRAC® Expediting Service will:
- Improve fleet
utilization with reduced fleet cycle times.
- Eliminate labor
intensive staffing requirements.
- Improve rail service by
leveraging established relationships with railroad CSRs.
- Reduce shipment transit
times.
- Ensure on-time delivery
to customers and maintain levels of empties to plant.
- Provide seamless
transition during staffing changes.
- Maintain vital RAILTRAC® data points such as routes,
consignee, and railcar profiles.
BDS rail shipment expediting service reduces customer
involvement in the day-to-day details of tacking and tracing rail
shipments, yet our customers stay informed, having more time to focus
on other responsibilities. Daily we:
- Identify and tend to
jeopardized and priority shipments and advise our clients.
- Update shipment comment
data to keep CSRs and logistics departments informed of accurate
and timely shipment records.
- Monitor and advise of excessive
hold time at customers.
- Identify and correct
missing or invalid bill of lading data.
- Communicate with
railroads to resolve all service issues.
- Work with railroads to
expedite “hot” shipments, opening logs when necessary.
- Follow up with
railroads on open logs.
- Maintain RAILTRAC® data
for accurate and real-time reporting.
- Ensure proper
processing and recording of re-bills, loaded and empty diversions,
truck transloading, shopping, lease contracts, BOL exceptions and
more.
For more information contact Stacy Stavinoha at stacys@railtrac.com or
281-362-3850.
RAILTRAC® Railcar
Expediting Service PDF
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