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RAILTRAC® Maintenance Service
ADMINISTRATION SERVICES
Building on the strength of our industry-leading
software, Bourque Logistics offers RAILTRAC® Maintenance Service (RMS), a
full-service railcar repair and maintenance program. Daily, the RMS
team performs general administrative tasks to closely monitor and track
customer railcar repair and maintenance activities. Utilizing RAILTRAC® and RAILAcct®,
we ensure that your maintenance program is managed properly, is cost
effective and that it conforms to regulatory and industry requirements.
We keep all mechanical information updated in RAILTRAC®
so reports are current and accurate. Using RAILAcct®
to review estimates and audit invoices, we properly allocate maintenance
expenses for precise reporting. Consequently, our customers always have
the information necessary to make informed decisions regarding
transportation issues.
We continually manage relationships with shops, compare pricing,
negotiate best rates and constantly look for ways to improve shop
turnaround times and save our customers money. We closely monitor shop
performance and regularly perform AAR billing audits to ensure that
shops follow correct billing standards. The Bourque Logistics RMS team:
- Maintains all railcar
mechanical data within RAILTRAC® and RAILAcct®.
- Keeps you informed by
generating daily, weekly and monthly reports.
- Negotiates shop hourly
rates.
- Routes and tracks
railcars to and from shops.
- Recommends and executes
shop scheduling, repair and inspection programs.
- Monitors compliance
requirements and arranges for shopping of railcars.
- Obtains, evaluates and
approves shop estimates.
- Performs AAR billing
audits.
- Validates repair
invoices against estimates and verifies repair was performed
properly.
- Evaluates running
repairs to guard against inconsistent repair tasks.
- Analyzes maintenance
costs and assist client with preparation of annual rail fleet
maintenance budget.
- Maintains regulatory
updates of UMLER and OT-5 filings and submits required
documentation.
- Fields AAR Early
Warning Letters.
- Provides disposition
and depreciated value statements for railroad damaged/wrecked
cars.
- Submits claims to railroads
on damage cars.
- Oversees new car
fabrication.
- Bids out cars for
scrap, manages scrap process and updates customer’s fleet.
- Performs fleet sizing
analysis.
- Coordinates and follows
up on mobile repairs.
FIELD SERVICES
As an added value, we extend RMS to include field support. Our field
services team:
- Submits daily reports
and provides R1 oversight.
- Manages shop selection.
- Performs railcar
inspections during and after repairs, and for fleet arrivals and
releases.
- Coating inspection.
- Coordinate maintenance
activity with mini shops and mobile units.
- Technical
recommendations mini-specs and railcar maintenance spec guide.
- Shop inspections and
audits to ensure shops are meeting DOT and regulatory
requirements.
- Event investigation.
- Review of customer
complaints to identify issues and recommend solutions.
- Lining recommendation
and test runs with a lab.
- Special reports
regarding railcar regulatory impact to customer’s management.
For more information, please contact Nancy Oliverio at nancyo@railtrac.com or
281.362.3822
Link to RAILTRAC® Maintenance
Service PDF
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